Privacy Policy
Last updated: December 2025
Introduction
BigFanAir.com.au ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bigfanair.com.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
When you voluntarily contact us via email or our contact form, we collect personally identifiable information such as your name, email address, company name, and the content of your message. We only collect this information when you choose to provide it to us.
Derivative Data
Our servers and analytics services automatically collect certain information when you access the Site, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. This information is collected through cookies and similar technologies.
Use of Your Information
We may use information collected about you via the Site to:
- Respond to your enquiries and provide customer support
- Improve and optimise our Site and user experience
- Monitor and analyse usage and trends to improve the Site
- Compile anonymous statistical data for internal use or third parties
- Prevent fraudulent transactions and monitor against theft
- Send you newsletters or promotional materials (only if you have opted in)
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
Affiliates
We participate in affiliate marketing programs, including the Amazon Associates Program. When you click on affiliate links on our Site and make a purchase, we may earn a commission. Amazon may collect information about your purchase activity. Please refer to Amazon's privacy policy for more information about how they handle your data.
Tracking Technologies
Cookies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, but this may affect certain features of the Site.
Google Analytics
We use Google Analytics to track and analyse website traffic. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Websites
The Site may contain links to third-party websites and applications, including Amazon, that are not affiliated with us. Once you use these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of their privacy policies and practices.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.
Your Rights Under Australian Privacy Law
Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:
- Access personal information we hold about you
- Request correction of personal information we hold about you
- Complain about a breach of the APPs
To exercise these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
BigFanAir.com.au
Email: cyis1000@gmail.com